Privacy Policy

Introduction

J.ATCHISON ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.j-atchison.com (the "Site") or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a quote
• Subscribe to our newsletter or communications
• Register for an account
• Participate in surveys or promotions
• Contact us directly via email or phone

Personal information may include:

• Name
• Email address
• Phone number
• Company name
• Mailing address
• Project details and requirements
• Any other information you choose to provide

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Date and time of visit
• Clickstream data

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences, though disabling cookies may limit Site functionality.

Types of cookies we use:

• Essential Cookies: Necessary for Site operation
• Analytics Cookies: Help us understand how visitors use our Site
• Functional Cookies: Enable enhanced functionality and personalization
• Marketing Cookies: Used to deliver relevant advertisements

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer service
• Process and fulfill service requests
• Send administrative information, updates, and confirmations
• Improve our website, services, and user experience
• Conduct analytics and research
• Detect, prevent, and address technical issues or security threats
• Send marketing communications (with your consent)
• Comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Web hosting providers
• Email service providers
• Analytics providers (e.g., Google Analytics)
• Payment processors
• Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, subpoena, or government agency).

Business Transfers

If J.ATCHISON is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our Site of any change in ownership or use of your personal information.

With Your Consent

We may share your information for any other purpose with your consent.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to the personal information we hold about you and to receive a copy of that information in a portable format.

Correction

You have the right to request that we correct any inaccurate or incomplete personal information.

Deletion

You have the right to request that we delete your personal information, subject to certain exceptions (e.g., legal obligations).

Objection and Restriction

You have the right to object to or request restriction of certain processing of your personal information.

Withdraw Consent

If we process your information based on your consent, you have the right to withdraw that consent at any time.

Opt-Out of Marketing

You may opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly using the information below
• Updating your communication preferences in your account settings

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

If you are accessing our Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Site, you consent to the transfer of your information to the United States.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request deletion of your personal information.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information (note: we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date
• Sending you an email notification (if you have provided your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For privacy-related inquiries, please allow up to 30 days for a response.